BRAND SUPPORT SERVICES

Our Services.

We offer a variety of tailored services designed to support surf and lifestyle brands at every stage of their journey — from market entry to long-term growth. With specialised industry insight and a hands-on approach, we collaborate with our clients to build strong foundations, craft meaningful brand experiences, and drive sustainable growth across retail and distribution channels.

  • Clear insights and strategy to help your brand grow with purpose.

    To grow in a competitive market, you need a clear understanding of where your brand stands — and a smart strategy to move forward.

    Our Market Analysis and Strategy service gives you the insight and direction needed to improve your brand’s positioning, reach your ideal audience, and create better customer experiences.

    We help with:

    • Market research and opportunity analysis

    • SWOT and competitor analysis

    • Pricing review and strategy

    • Brand positioning and differentiation

    • Target audience profiling and engagement

    • Customer journey mapping

    • Strategic planning and project consulting

    With a tailored roadmap and sharper brand focus, you'll be ready to make smarter decisions and build stronger connections in the market.

  • Helping you build and run a stronger retail business.

    Running a successful retail store takes more than good products — it requires clear systems, smart planning, and a capable team.

    Our Retail Solutions service helps you improve every part of your store, from concept to daily operations. Whether you're launching a new space or improving an existing one, we work with you to create a better in-store experience and stronger retail performance.

    We help with:

    • Retail concept development and store planning

    • Supplier sourcing and product buying

    • Inventory management and stocktaking

    • Visual merchandising

    • Staff training and mentoring

    • Store operations and daily SOPs

    • Retail consulting for new or existing projects

    Our hands-on support gives you the tools and structure needed to grow, improve month-on-month, and run a store you can be proud of.

  • Build a seamless online presence with purpose, clarity, and conversion in mind.

    A professional, well-built website is one of the most important tools for brand credibility, customer experience, and online sales. Whether you’re launching a new brand or refining an existing one, your website should work hard for your business — not the other way around.

    Our Web Design and E-Commerce service focuses on clean, functional, and conversion-ready websites — with a strong focus on Shopify as our recommended platform. We offer end-to-end support to help you launch, optimise, or scale your online presence with confidence.

    From customising themes and structuring navigation, to integrating sales tools and optimising for SEO, we help create online experiences that reflect your brand identity and drive meaningful results.

    We support with:

    • Project consulting

    • Shopify store setup and development

    • Informational website design

    • Theme customisation

    • On-page SEO

    • App integrations and automations

    • Website audits and performance checks

    • Visual rebranding and UX updates

    • Ongoing adjustments and support

    With years of hands-on experience building and managing Shopify stores, we offer trusted, practical solutions tailored to surf and lifestyle brands who want to grow online with clarity and purpose.

  • Build a connected brand presence with strategy, consistency, and creativity.

    Social media is one of the most powerful tools for growing brand awareness, building community, and driving digital engagement — but navigating it effectively takes time, insight, and a clear strategy.

    Our Social Media Management service is designed to elevate your online presence through tailored content, strategic planning, and authentic engagement. We help shape a cohesive brand voice, grow your audience organically, and unlock the potential of digital platforms through thoughtful execution and collaboration.

    We support with:

    • Profile optimisation

    • Content planning and strategy

    • Content curation and scheduling

    • Trend research and platform insights

    • Paid advertising activation

    • Community management and engagement

    • Collaborations and partnership outreach

    • Post analytics and performance reviews

    • Project consulting

    Whether you're looking to build from scratch or refine an existing strategy, we provide the hands-on support and expert guidance needed to grow with purpose.

  • Boost local visibility and make it easier for customers to find, trust, and choose your brand.

    For businesses with a physical presence, Google Business Profile (GBP) is a powerful tool for driving local discovery, foot traffic, and credibility. A well-optimised GBP profile ensures your brand is easily found by nearby customers who are searching Google for what you offer — while showcasing your business in a trustworthy and professional light.

    Our Google Business Profile Optimisation service helps brands take control of their local presence by setting up, refining, and managing their Google Business Profile with strategic intent.

    From accurate listings and keyword-rich business descriptions to visual displays, blogs, updates and review responses, we ensure your profile is complete, polished, and positioned to convert interest into action.

    We support with:

    • Project consulting

    • GBP account setup and verification

    • Business category and service optimisation

    • Keyword-rich business descriptions

    • Image and logo uploads

    • Store hours, address and contact setup

    • Map pin and location accuracy

    • Review response strategy

    • Blog and updates strategy

    • Ongoing profile maintenance and performance review

    Ideal for brands and businesses opening new locations or looking to improve foot traffic and searchability in Google maps.

  • In today’s digital landscape, showing up in search results isn’t optional — it’s essential.

    SEO is used to improve your website’s visibility, increase organic traffic, and attract the right customers to your brand.

    From keyword research and content optimisation to technical audits and backlink strategies, our Search Engine Optimisation service provides the insight and ongoing support your brand needs to rank higher and reach more people online — especially within the competitive surf retail market of Bali and beyond.

    We help with:

    • Project consulting

    • SEO audits and performance analysis

    • Keyword research and targeting

    • On-page SEO optimisation

    • Technical SEO improvements

    • Local SEO strategy

    • SEO copywriting

    • Backlink and citation building

    • Ongoing performance tracking and reporting

  • Strategic storytelling that speaks your brand’s language.

    The right words do more than describe — they connect, engage, and move people to action.

    Our Copywriting service delivers sharp, purposeful content that reflects your brand voice and builds genuine connection with your audience. From web pages and product descriptions to campaign messaging and editorial, we craft copy that’s clear, compelling, and tailored to your goals.

    We help with:

    • Website and SEO copywriting

    • Brand messaging and tone of voice

    • Product descriptions

    • Social media captions

    • Advertising and campaign copy

    • Editorial articles and blog content

    • Proposals and pitch decks

    • Editing, proofreading and refinement

    • Project consulting

    Whether you're building a brand from the ground up or fine-tuning your message, we write with clarity and intention — so every word works harder for your business.

  • Visual storytelling that captures attention and brings your brand to life.

    Powerful photography and campaign content help shape how your audience sees, feels, and connects with your brand.

    Our Photography & Campaign Production service manages the entire creative process — from concept development to post-production — delivering polished, high-impact visuals that reflect your brand identity and resonate with your market.

    We offer full-scale production support, including:

    • Creative direction and mood development

    • Location scouting

    • Model casting and talent coordination

    • Styling and set dressing

    • Camera, lighting and crew coordination

    • On-set production management

    • Post-production, retouching and color correction

    • Project consulting and shoot planning

    With an eye for detail and a pulse on current trends, we produce visual campaigns that feel fresh, intentional, and ready to elevate your brand presence.

  • Design that brings your brand to life and makes it memorable.

    Strong branding is more than just a logo — it’s how your audience sees, feels, and connects with your business.

    Our Branding and Graphic Design service helps you create a clear and cohesive visual identity that reflects your values and leaves a lasting impression. From brand identity to marketing assets, we work with you to create design solutions that feel authentic and stand out in your market.

    We help with:

    • Logo design and brand identity

    • Style guides and brand decks

    • Packaging and product graphics

    • Textile and clothing graphics

    • Look books, catalogs and branded documents

    • Marketing materials and advertising assets

    • Signage, banners and display design

    • Project consulting and creative direction

    Whether you're launching a new brand or refining an existing one, we’ll help you look the part — and connect with your audience visually and emotionally.

  • Reliable production support for quality-driven brands.

    Finding the right manufacturers in Bali and Indonesia can be challenging — but we make the process easier, more transparent, and more reliable.

    Our Production Control and Sourcing service connects your brand with trusted local suppliers and manages the full production process from start to finish. Whether you need custom garments, packaging, or signage, we help bring your product vision to life with consistency and care.

    We help with:

    • Supplier sourcing and project consulting

    • Fabric, material and textile sourcing

    • Labels, packaging and hang tag production

    • Printed marketing materials and signage

    • Tech pack and spec sheet development

    • Sampling, prototyping and bulk production

    • Quality control and production oversight

    With our network and hands-on support, you get peace of mind and a smoother path to high-quality finished products.

BRANDS WE’VE RECENTLY SUPPORTED

Get in touch.

If you have any questions we’d love to hear from you.